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Transparent Return Process

We want you to be satisfied with your order, but because we partner with various distributors, we must adhere to their specific return requirements. Refunds and replacements are not guaranteed and are subject to approval by our suppliers.

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The Guidelines

  • Damaged or Defective: If an item arrives in poor condition, please submit a Return Request Form with a photo of the damage within 10 days of delivery. We will review the issue with our wholesaler to determine if a replacement or refund is possible.

  • Custom Items: Many of our products are printed specifically for you. These custom orders are final sale and cannot be returned for "change of mind" or sizing issues.

  • Standard Items: For non-custom goods, return requests must be made within 14 days. Items must be unused, in original packaging, and with all tags attached.

  • Shipping Costs: Customers are responsible for all return shipping fees. Original shipping costs are non-refundable.

Process

To initiate a request, please use our online form. Do not send items back to the return address on your package. We will provide specific instructions if your return is authorized.

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